Coaching of Porcelana recruit salespeople
concerning the product categories Tiles
& Sanitary Ware, structured into two
main thematic sections:
The specific training programs are conducted
three times a year, during the months
Porcelana Academy
The Porcelana Academy aims to educate our commercial executives on matters related to sales and customer service. Through training, it promotes the development of salespeople, enhancing their knowledge of products and offered services. Additionally, it advocates for best sales practices that are fully aligned with the company’s anthropocentric culture.
A dynamic tool
The Porcelana Academy is a dynamic endeavor, continually enriched with new ideas and knowledge, contributing to the continuous education of commercial executives and the improvement of our organization’s overall performance.
The goals of the Porcelana Academy are:
• Specialized knowledge of products and offered services
• Effective communication with our customers for better management of their requirements
• Recognition of customer needs
• Providing the best possible solution for customer needs
SCHEDULE
Porcelana
Academy
Schedule
Tiles
Sanitary Ware
Tiles
Sanitary Ware
JanuaryMaySeptember
- Operations of the Porcelana organization, aiming for the smooth and seamless function of all company departments.
- Training on the quality specifications of surfaces, proper installation methods, and appropriate color combinations of the tiles of our corporate range. Additionally, specialized training on the quality and functional specifications of the sanitary ware of our corporate range.
Kitchen
Wardrobe
Kitchen
Wardrobe
Coaching of Porcelana recruit salespeople
concerning the product categories Kitchen
& Wardrobe, structured into two main
thematic sections:
The specific training programs are conducted
twice a year, during the months:
FebruaryOctober
- Operations of the Porcelana organization, aiming for the smooth and seamless operation of all company departments.
- Training on the quality characteristics, optimal and practical installation, and appropriate color combinations of the kitchen furniture & wardrobes of our corporate range.
Specialized
Personnel
Training
Specialized
Personnel
Training
The specific training programs are integrated
into our annual personnel training program
and are conducted at regular intervals, with
particular emphasis during the months:
AprilJuneJuly
This training is aimed at store managers, the personnel of the projects department, and selected members of our team. It is conducted by partners and strategic suppliers of our company, focusing on new construction technologies, appropriate applications, product combinations, and sampling proposals.
